Services at a glance:
- 24/7 system monitoring and highly proactive IT support
- Automatic patch management and security updates
- Expert advice provided by Microsoft certified technicians
- Dedicated account management
This charity is responsible for 43 sporting partnerships across the country, making connectivity and communications a top priority. Our fully managed IT support, including use of advanced system monitoring tools, ensures reliable IT systems and minimal downtime.
Active Partnerships is a registered charity and the national umbrella body which represents the nationwide network of 43 Active Partnerships. The organisations vision is to improve lives by growing grassroots participation in sport and physical activity.
Having initially implemented Office 365, Active Partnerships were not yet realising the solution’s full potential and began the search for a trusted provider to support their every day IT needs and build upon the Office 365 platform. Active Partnerships selected Microtrading to deliver this vital service.
“Moving to Office 365 made a great deal of sense to us and gives us full access to the system when working remotely. We are able to use Office 365 more effectively, ensuring it is correctly configured and we can take advantage of all the functionality. Microtrading’s IT support and managed services mean I now don’t have to worry about our IT system, safe in the knowledge that expert support is on-hand at all times.”
Adrian Ledbury, Head of Operations
We provide fully managed IT support and services to proactively manage, monitor and support Active Partnerships’ IT system. Our highly skilled and trained technical team provide helpdesk and remote control support using advanced system monitoring tools and the very latest in IT service desk technology.
Our customer-centric and pro-active approach has allowed the organisation to focus on its vision and values without having to worry about IT. Dedicated account management ensures Active Partnerships are kept up-to-date with relevant technology news and trends allowing the organisation to plan for the long term without any unexpected surprises.Back to case studies