Services at a glance:
- Award winning, proactive IT support
- Affordable monthly payments
- Flexible and customer centric approach
- Trusted advice by Microsoft certified technical experts
Jaffray Care Group
We help this care group to achieve a smooth-running and secure IT infrastructure, by supporting its limited internal IT resources. We provide the advice the client needs to make smart and cost-effective IT decisions to make the most of the group’s time and money.
Jaffray Care Group works in partnership with people who have developmental disabilities to ensure they receive a personalised, needs led, support service which is evidence based, outcome driven and promotes rights, independence, choice and inclusion. With a large team and highly confidential patient information to manage, Jaffray Care need high quality IT systems, but as a not-for-profit organisation, cost and budgeting for IT are critically important.
Microtrading provides a range of IT support and services to Jaffray Care, taking care of all their day to day IT needs. With limited internal IT resources, our proactive approach to IT support enables Jaffray Care to make smart choices and secure best value.
“Everything at Jaffray Care is based on teamwork: clients, carers, staff and specialist partners, Social and Health agencies – everyone plays a part. Microtrading fit perfectly with this approach, the way they work with us makes them very much an addition to our team. The guys at Microtrading regularly exceed our expectations and are always happy to offer help and advice. Their flexibility to accommodate our needs as well as their dependability as a team and the full range of services they offer should be mentioned too.”
Mike Weir, Director of Estates
Utilising a combination of cloud based and on premise systems, Jaffray Care have the best of both worlds and a flexible IT system that can quickly adapt to the organisation’s needs. On-going IT support is provided using cutting edge technology and system management tools including helpdesk, remote control and onsite services.
This comprehensive support allows Jaffray Care to focus on growing the organisation and its partnerships without having to worry about IT. This total commitment to customer care and satisfaction ensures that, in Microtrading, they have a long term business partner.Back to case studies