We provide IT support and services for your entire IT infrastructure, giving you a single point of contact for all your IT requirements. We consult, plan and implement effective IT solutions and can supply all your hardware, software, cloud services and support at very competitive prices.
Like us, our clients see IT services as a fundamental component of their business strategy.
Founded in 1981, at the very beginning of the global IT revolution, Microtrading now supports the infrastructure for a diverse range of businesses – looking after the IT for hundreds of companies within the West Midlands and all over the UK. Over the years, Microtrading has played a pivotal role in the development of IT in the UK – being the first to provide IT services to Dixons and Comet, and one of the first UK dealers for IBM.
We provide a solution, not a set of products
Microtrading is a multi-award winning Microsoft Gold Partner, and business partners with the world’s leading hardware and software manufacturers including Apple, Acronis, DELL, Fujitsu, HP, Intel, Lenovo, McAfee, Netgear, Samsung, SonicWall, Synology and Toshiba.
The average answer time on support calls we receive is 7 seconds.
Since our inception, we have refined these elements to give you the best possible service:
- Systems and processes – we have invested greatly in our IT automation, allowing us to manage and support your IT systems in the best possible manner
- Internal communication – our close-knit team delivers seamless support and IT installation and maintenance services, minimising disruption to your business
- Skill sets – the continuous training program that we have in place for our team means that we are always up-to-date on the latest technology updates and our engineers are certified to the highest level
- Customer service and flexibility– as a multi-award winning IT support solutions provider, our aim is to provide you with outstanding service and to continually exceed your expectations
Microtrading has provided IT Services and Support to many prestigious clients including the British Sports Trust, Citroen, Federal Express, GKN, Marubeni Komatsu, Maserati, Nissan, Sport & Recreation Alliance, Toyota and UK Athletics – to name but a few. This proven pedigree and track record of success, along with an unrivaled commitment to customer service and support, enables Microtrading’s customers to grow their business through the use of the latest advancements in IT and technology.
“Whatever the issues, we deliver a fast response and leave no stone unturned in getting systems back up and running – as normal, or better. It’s this quick and effective service that allows us to attract and retain great clients.”
- Neil Marlowe, Director