Utilising the expertise of Microtrading, to help you select and implement the right CRM (Customer Relationship Management) solution, will help you avoid any regrettable purchases, and make the most of your investment.
CRM programs are designed to help keep your focus on your businesses’ relationships with individual people – be those customers, service users, colleagues or suppliers.
CRM is not simply a sales tool. There are significant improvements in productivity that can be achieved by utilising the full potential of CRM software and integrating it across various facets of your operation – from HR to customer services and supply-chain management.
At Microtrading, we are completely independent and will act on your behalf, only recommending a solution that meets your individual requirements. This means that we can:
- Effectively advise on suitability, with an extensive understanding on each of the solutions available to you
- Provide a first-rate CRM consultancy service
- Help involve and advise all key stakeholders
- Assist with project planning and rolling out your new system
We recognise the significant investment that CRM solutions represent, and how instrumental it can be in the running of your business. You can trust us to help you continually achieve the full potential of this purchase.