How much is it worth to your organisation to receive help with your IT systems when you need it? IT issues can be very disruptive to operations, sometimes even meaning the difference between getting that task, project or bid completed on time, or missing your deadline. That equates to real pounds and pence.
IT support services
Reduce IT downtime with our 24/7 system monitoring and managed IT support services
Being Microsoft Gold Partners, our experience, knowledge and professionalism is second to none, with Microsoft certified technicians on hand to help you every step of the way for IT support services.
Starting from just 50p per user per day, and based on a fixed monthly fee, our IT support services can incorporate varying IT needs, such as:
- Telephone helpdesk and remote access IT support
- On-site IT support (includes parts and labour)
- Fully managed IT support services
- 24/7 advanced system monitoring and automated patch management
- Mobile device management
- Regular scheduled technical consultancy visits
We have a ‘right first time’ philosophy. We’ll create an IT solution for you made up only of elements that we have researched, tested and evaluated – if we haven’t used it, we won’t provide you with it. This is because we want to assure you both of the product’s absolute quality and our ability to troubleshoot any problems, should they arise.
We’ll ensure that all computers are running on a supported platform – giving you the best protection from viruses, adware and malware, and maintaining compatibility with program updates. We can also advise you on your long-term, IT decision-making, because we understand better than anyone how fast technology changes.