IT support Birmingham

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Andrew Penlington

Director

Andrew Penlington

Director

I’m passionate about helping our clients grow, by implementing an effective IT strategy and roadmap for business success.

Neil Marlowe

Director

Neil Marlowe

Director

I specialise in service delivery, project management, consultancy and research & development.

Adrian Jenkins

Director

Adrian Jenkins

Director

I’m always at hand! I take care of a lot of our onsite maintenance and installation works.

Andy McLellan

Senior Business Advisor

Andy McLellan

Senior Business Advisor

I’m passionate about ensuring new and existing clients get the best, impartial advice to make informed IT decisions, making a difference to their business.

Lee Shephard

Senior Project Engineer

Lee Shephard

Senior Project Engineer

I’m focused around cloud, hybrid and on-premise virtualised environments, such as Microsoft Azure and Amazon Web Services, migrations, and network and system upgrades.

Lewis Draper

Project Engineer

Lewis Draper

Project Engineer

I specialise in customer service – liaising directly with clients to fully understand queries and requirements before implementing their new system. I'm also pretty familiar with Apple products, so I tend to be the go-to-man for clients when they need help with their Apple devices.

Jason Foley

Support Manager

Jason Foley

Support Manager

I’m passionate about resolving issues for clients as quickly as possible. I’m often responsible for tackling high priority issues that may require more complex solutions.

Muhamed Arifagic

Support Technician

Muhamed Arifagic

Support Technician

I assist clients in the day-to-day by fixing all kinds of IT related issues. I specialise in maintaining backups and making sure your systems are protected.

Jordan Nesbitt

Support Technician

Jordan Nesbitt

Support Technician

I give our clients the advice and support they need for their IT system to perform at its best. I work well under pressure and can deal with any situation with a calm head.

Sakhawat Hussain

Apprentice Support Technician

Sakhawat Hussain

Apprentice Support Technician

I help look after the managed service side of things and action issues detected by our system. I also help the support team respond to support calls and enjoy talking with customers.